CUSTOMER CARE

FAQs

All the answers. All the questions.

Frequently asked questions. Products, orders, shipments, payments. And much more.

WHICH PRODUCTS CAN I FIND AT YOUR ONLINE SHOP?

At benetton.com you can find a wide selection of products from our catalog for women, men and children, as well as special editions and products made exclusively for the online store. We update our catalog regularly, so come back often!

For each product you will find a detailed description, composition and useful information for washing and care of the garment. To help you choose the right size, we have created a Size Guide with conversion tables from the Italian size, shown on the tag and on the product sheet, as well as conversions for different countries.

TRACKING

Nothing is lost! Find your package.

It's easy, just enter your email address and your order number (without the # in front). You will find it in the confirmation email we sent you

SHIPPING

Orders are usually delivered within 7 working days of placing your order.

Limited period free delivery on all orders.

We will send regular updates on your order through email & messages.

Registered users can follow their order also from “My Account” section on the website.

Please note delivery timelines are approximate and that orders are not shipped or delivered on national holidays.

FREE RETURNS

Did something go wrong with your order? No problem! Returns are easy and always free. From the day of order delivery, you have 7 days to raise a return request.

Once confirmed, you will receive pick up schedule through email & message. Delivery agent will connect & arrange pick up on the desired date.

Be careful not to remove tags, any accessories or labels, we do not accept returns of products that do not have them. Read policy for other details.

PAYMENTS

To make sure your online shopping experience is effortless and safe, we offer various payment methods to choose from.

All transactions on our website are safeguarded by the most advanced technological systems available: all transactions are processed by a secure online payment gateway, which transfers the payment information using the highest safety standards. Your personal data and payment information is encrypted to ensure that your data is completely unreadable to third parties.

After completing your purchase, we will send you a summary of your order via email. Remember that you can check the status of your order at any time through your account or by contacting our Customer Care.

We accept all debit/ credit cards (VISA, Mastercard, American Express, Rupay & Diners Club), UPI & wallets.

CLOTHING CARE

Use them. Love them. Treat them with care.

All our products are made to last over time. And if you treat them carefully they will last even longer.

HOW TO REMOVE FUZZ

LEARN MORE

CONTACT US

You can contact Customer Service by using below form or contact directly on the email address & phone number mentioned below.Customer Service is active from Monday to Saturday from 9:30 am to 6:30 pm.

📩 Email Address: c.services@benetton.co.in

📞 Contact Number: 1800 102 4276